Our Ticket System
Processes and catalogs customer service requests and consider both customer’s needs and agents’ workflow. Also perform incident analysis and identify trends, detect duplicate and recurring issues
Our Support system can identify future risks related to the current incident and have enough technology to do:
– IP restrictions to ensure only the staff can log in to the back end
– Message encryption to protect sensitive data
– Access control to define user groups and privileges within your organization
– Virus scanning to ensure no harmful file attachments can be sent
– SSL URL encryption for cloud-based systems
Submit a Ticket
We are ready to help you! If you have any question or issue, please just click on the button below and submit a ticket. We will solve it very soon.
Checking My Tickets
You can see your tickets and our answers when you want, just click on the button below and check all the information stored.